Privacy Policy
At AI Insight (“Company,” “we,” “our,” or “us”), we respect and value your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, use our AI eBook products, or interact with our services in any way. By using our website or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
A. Personal Information
We collect personal information that you provide directly to us when you create an account, purchase eBooks, or contact us for support. This may include:
Account Information: Name, email address, password, and other contact details
Payment Information: Credit card or payment processor details, billing address, and transaction history
Communication Information: Records of customer support queries or other communications
B. Usage Information
We automatically collect certain non-personally identifiable information when you interact with our website, such as:
Device Information: IP address, browser type, operating system, device type, and other technical details
Website Activity: Pages you visit, actions you take, time spent on our website, and links clicked
Cookies & Tracking: We use cookies and similar technologies (such as web beacons and local storage) to enhance your experience, analyze site traffic, and serve personalized content.
C. AI Interactions
When using our AI-based eBook services, we may collect:
Content Input: Text you input into our AI systems (e.g., book preferences, feedback, or other interactions)
Generated Content: AI-generated content, including text-based eBooks, suggestions, or other outputs based on your inputs
User Preferences: Data on how you interact with our AI content (e.g., reading history, recommendations, and preferences)
2. How We Use Your Information
We use your information for a variety of purposes to provide and improve our services, including:
A. Service Delivery and Support
To Process Transactions: We use your payment information to process your purchases and manage your subscriptions.
To Provide Customer Support: We may use your contact information to respond to inquiries, resolve issues, and provide technical support.
To Personalize Your Experience: We use your preferences, interactions, and history to tailor recommendations and content, including personalized eBooks and AI-generated outputs.
B. Marketing and Communications
To Send Marketing Communications: We may send you promotional emails, newsletters, and updates about our products and services. You can opt-out of marketing communications at any time by following the unsubscribe instructions in the emails or contacting us directly.
Targeted Advertising: We may use your information to display personalized advertisements based on your preferences and interactions with our site.
C. Research and Development
To Improve Our Services: We use usage data to analyze trends, monitor usage, improve our website, and enhance the AI algorithms powering our eBooks.
To Test New Features: We may use collected data for testing new features, functionalities, or enhancements to our website and AI services.
D. Legal Compliance
To Comply with Legal Obligations: We may use your information to comply with legal requirements, respond to subpoenas, or protect our legal rights.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with third parties in certain circumstances:
A. Service Providers
We may share your data with trusted third-party vendors who provide services such as payment processing, hosting, data analysis, marketing, and customer support. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect it.
B. Legal and Compliance
We may disclose your information if required to do so by law or in response to valid legal processes, such as a court order or subpoena. We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
C. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of such changes via email or notice on our website.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to collect information automatically when you interact with our website. These technologies help us analyze website traffic, understand user behavior, and provide a more personalized experience.
A. Types of Cookies We Use:
Essential Cookies: Necessary for the functioning of our website (e.g., remembering your login credentials)
Performance Cookies: Collect information about how visitors use our site (e.g., Google Analytics)
Targeting Cookies: Used to deliver personalized ads and content based on your interests
B. Managing Cookies:
You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
5. Data Security
We use reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
A. Access and Update Your Information:
You can request access to or update the personal information we hold about you. To do so, please contact us using the contact details below.
B. Data Deletion:
You have the right to request the deletion of your personal data, subject to certain exceptions (e.g., for legal compliance or contractual obligations).
C. Opt-Out of Marketing Communications:
You can opt-out of receiving promotional emails by clicking the "unsubscribe" link in the email or by contacting us directly.
D. Data Portability:
You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. If you close your account, we will retain your data for a period necessary to comply with legal obligations or resolve disputes.
8. Children’s Privacy
Our services are not intended for children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child, we will take steps to delete such information.
9. Third-Party Links
Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review their privacy policies before submitting any personal information.
10. International Data Transfers
If you are accessing our services from outside the United States (or the country of your residence), please be aware that your personal data may be transferred to, and processed in, the United States or other jurisdictions where our servers or third-party service providers are located. These countries may have data protection laws that differ from those of your country.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.